Information We Collect

Personal Information: When you visit our website or engage with our services, we may collect personal information such as your name, email address, phone number, and demographic information.

Health Information: In the course of providing counseling services, we may collect sensitive health information, including details about your mental health history, current symptoms, and treatment progress.

Payment Information: If you make payments for services through our website or in person, we may collect payment-related information such as credit card details or billing address.

Communications: We may collect information from your communications with us, including emails, messages, and phone calls.

How We Use Your Information

Providing Services: We use the information you provide to deliver counseling services, communicate with you about appointments, and personalize your treatment plan.

Payment Processing: We use payment information to process transactions for services rendered and to maintain financial records.

Communications: We may use your contact information to send appointment reminders, newsletters, or other relevant communications related to our services.

Improving Services: We may use aggregated data to analyze trends, improve our website functionality, and enhance the quality of our services.

Information Sharing and Disclosure

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as website hosting, payment processing, and email communications.

Legal Compliance: We may disclose your information when required to comply with applicable laws, regulations, legal processes, or government requests.

Protection of Rights: We may disclose information to protect the rights, property, or safety of Waterbrook Therapy Group, our clients, or others, as required or permitted by law.

Data Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

Your Rights and Choices

You have the right to access, update, or delete your personal information held by us. You may also choose to opt out of receiving marketing communications from us at any time. To exercise these rights or for any inquiries regarding your data, please contact us using the information provided below.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@waterbrooktherapy.com.